Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept cancellations
Privacy policy
**1. Data Collection:**
When you make a purchase from our Etsy shop, we collect the following information:
- Your Name
- Your Shipping Address
- Your Email Address
**2. Data Usage:**
We use the information collected for the following purposes:
- To process and fulfil your orders
- To communicate with you regarding your orders
- To provide customer support and respond to your enquiries
- To comply with legal obligations, such as tax and accounting requirements
**3. Data Security:**
We take your data security seriously. Your personal information is stored securely and accessible only to authorised personnel for the purposes mentioned above. We use industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.
**4. Data Retention:**
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected. This includes any legal obligations we may have, such as tax and accounting requirements.
**5. Data Sharing:**
We do not share your personal data with third parties unless required for order fulfilment (e.g., shipping carriers). In such cases, we will share only the necessary information required to complete your order.
**6. Marketing Communications:**
We may occasionally send you marketing communications, such as newsletters and promotions, if you have provided your explicit consent. You can opt out of these communications at any time by following the unsubscribe instructions included in the emails.
**7. Your Rights:**
Under the GDPR, you have the following rights regarding your personal data:
- Right to access: You can request information about the personal data we hold about you.
- Right to rectification: You can request corrections to inaccurate or incomplete data.
- Right to erasure: You can request the deletion of your personal data.
- Right to object: You can object to the processing of your data for marketing purposes.
- Right to data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights or if you have any questions about your data, please contact us at happyyellowdoor@gmail.com.
**8. Changes to this Policy:**
We may update this GDPR Data Protection Policy as necessary to reflect changes in our data handling practices or legal requirements. Any updates will be posted on our Etsy shop.
By making a purchase from "The Happy Yellow Door Company," you consent to the terms outlined in this GDPR Data Protection Policy. We value your trust and are committed to protecting your personal information.
Last Updated: March 2024